Frequently Asked Questions
Everything you need to know about shopping with Hutch.
How do I determine my correct size?
Each product page features a detailed sizing chart with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our style team for personalized advice.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Please note that items marked as 'Final Sale' are not eligible for return or exchange.
When will my order ship?
Orders are typically processed within 1-2 business days. Once shipped, you will receive a confirmation email with a tracking number. Standard shipping usually takes 3-7 business days depending on your location.
Do you offer international shipping?
Yes, Hutch ships to over 50 countries worldwide. Shipping costs and delivery timelines vary by destination and will be calculated at checkout.
How should I care for my Hutch garments?
To ensure the longevity of your pieces, please follow the care instructions on the inner label. Most of our delicate items recommend dry cleaning or hand washing in cold water.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options through Klarna and Afterpay.